1and1 VPS User Review

My Name: Scott
Hosting Length: 1 - 3 months
My Website: Withheld
VPS Category: Plesk VPS
Verdict? Not Recommended
VPS Hosting Support:

VPS Hosting Reliability:

VPS Hosting Price Value:

Hosting Setup Speed:

My Final Overall Rating:
My Final Score
38%

1and1 VPS Review

Here is what Scott had to say about 1and1 and the overall experience with their Virtual Private Servers hosting service.
Horrible company. I am on the phone with them every week because our site is down or slow. All they say is "we think it is a hardware node issue". Do not waste your time with this company. Their support company is in Philadelphia and the servers are in Kansas. If there is any problem they say they can't speak with their techs.

Account Setup Feedback

Not much to say here. Don't go with this company.

Host Reliability

Site has been down for over 6 hours in three weeks

Pricing Info

I learned my lesson with going with a cheap host. I literally mean cheap.

Final Host Comments

They don't have a service level agreement either so it's difficult to try and get a refund. Bottom line is don't use this company.

1and1 Customer Support Review

VPS Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a Virtual Private Server company such as 1and1. How was your experience with 1and1? Submit a 1and1 VPS review today!

Here's what Scott had to say about 1and1's Customer Support:
Most of the people you will talk with are rude or don't care. A couple will help if you get lucky and they answer the phone.

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